Effective Date: August 2026
Last Updated: August 2026
Rush Logistics LLC (“Rush Logistics,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us by our customers, website visitors, drivers, business partners, and other individuals who interact with our services.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, request or use our logistics and transportation services, communicate with us, or otherwise interact with Rush Logistics.
By accessing our website or using our services, you acknowledge the practices described in this Privacy Policy.
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Information We Collect
Depending on how you interact with Rush Logistics, we may collect the following categories of information.
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Contact Information
We may collect:
- Full name
- Business name
- Mailing address
- Pickup and delivery addresses
- Email address
- Telephone or mobile phone number
- Other contact information you voluntarily provide
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Shipment and Logistics Information
When you request or use our services, we may collect information necessary to coordinate transportation and delivery, including:
- Pickup and delivery locations
- Shipment descriptions
- Package quantity, dimensions, and weight
- Delivery instructions
- Recipient information
- Shipment reference or tracking numbers
- Scheduling information
- Proof-of-delivery information
- Special handling requirements
- Information necessary to complete transportation services
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Payment and Billing Information
When applicable, we may collect information necessary to process payments and maintain billing records, including:
- Billing name and address
- Invoice information
- Payment transaction information
- Account information
- Other information necessary to process or reconcile payments
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Communications
When you communicate with Rush Logistics by phone, email, text message, online forms, or other channels, we may collect and retain information contained in those communications.
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Website and Technical Information
When you visit our website, we may automatically collect certain technical information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Date and time of access
- Referring website
- General usage information
- Cookies and similar technologies
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How We Use Personal Information
Rush Logistics may use personal information for legitimate business purposes, including to:
- Provide and coordinate logistics and transportation services
- Schedule pickups and deliveries
- Communicate shipment status and delivery updates
- Confirm appointments and service requests
- Respond to customer inquiries
- Provide customer support
- Process payments and invoices
- Manage customer accounts
- Verify information
- Maintain business and transaction records
- Improve our services and website
- Prevent fraud, abuse, and unauthorized activity
- Protect the safety and security of our customers, personnel, property, and systems
- Comply with applicable laws, regulations, legal processes, and governmental requests
- Enforce our Terms of Service and other agreements
- Perform other purposes disclosed at the time information is collected or with your consent
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SMS and Text Messaging
If you provide your mobile telephone number and expressly opt in to receive text messages from Rush Logistics, we may use your number to send service-related SMS communicati
These messages may include:
- Pickup confirmations
- Delivery notifications
- Shipment status updates
- Scheduling reminders
- Appointment notifications
- Delivery-related questions
- Customer service communications
- Account or billing-related notifications
- Other transactional messages related to services you requested
Message and data rates may apply. Message frequency may vary.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact Rush Logistics using the contact information provided below.
SMS consent is not a condition of purchasing goods or services.
SMS Privacy
Rush Logistics does not sell or rent your mobile phone number or SMS opt-in information to third parties for their own marketing purposes.
Your SMS consent and related information will be used to provide the communications you requested and for legitimate business purposes associated with your relationship with Rush Logistics.
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Cookies and Similar Technologies
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to improve functionality and understand website usage.
These technologies may help us:
- Remember preferences
- Understand how visitors use our website
- Improve website performance
- Monitor website security
- Analyze traffic and usage patterns
- Improve customer experience
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
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How We Share Personal Information
Rush Logistics may disclose personal information when reasonably necessary to operate our business and provide requested services.
Information may be shared with:
Service Providers
We may use third-party companies and contractors to support our operations, including:
- Transportation providers
- Drivers and delivery personnel
- Dispatch and logistics providers
- Payment processors
- Hosting and technology providers
- Customer relationship management providers
- Communication and messaging providers
- Analytics providers
- Professional advisors
- Administrative and operational service providers
These providers may access information only as reasonably necessary to perform services on our behalf and subject to applicable contractual or legal requirements.
Customers and Authorized Recipients
Information may be shared with customers, shippers, consignees, recipients, or authorized representatives when necessary to complete a requested shipment or delivery.
Legal and Safety Requirements
We may disclose information when we believe disclosure is reasonably necessary to:
- Comply with applicable law
- Respond to a subpoena, court order, or legal process
- Respond to governmental or regulatory requests
- Protect our legal rights
- Investigate suspected fraud or unlawful activity
- Protect the safety of individuals or property
- Enforce our agreements
Business Transactions
If Rush Logistics is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
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We Do Not Sell Personal Information
Rush Logistics does not sell personal information in exchange for monetary compensation.
We also do not sell or rent customer mobile phone numbers or SMS consent information to third parties for their independent marketing purposes.
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Data Security
Rush Logistics uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmitting or storing information is completely secure. We cannot guarantee that information transmitted to or from our systems will always be completely secure.
Customers should use appropriate precautions when communicating sensitive information electronically.
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Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide requested services
- Maintain business and financial records
- Resolve disputes
- Enforce agreements
- Comply with legal and regulatory requirements
- Protect our legitimate business interests
- Maintain appropriate operational records
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer reasonably required, we may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable law and our internal practices.
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Third-Party Websites and Services
Our website or communications may contain links to third-party websites, applications, payment services, or other platforms.
Rush Logistics does not control the privacy practices of third parties.
Your use of third-party services is governed by the privacy policies and terms of those third parties. We encourage you to review their policies before providing personal information.
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Children’s Privacy
Our services are intended for businesses, customers, and other individuals who are legally able to enter into applicable agreements.
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete the information as required by applicable law.
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Your Privacy Choices
Depending on applicable law, you may have certain rights concerning your personal information.
These may include the ability to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Ask questions about how information is used
- Withdraw certain consents
- Opt out of certain communications
Some information may be exempt from deletion or access requests when retention is required or permitted by law, or when the information is necessary to provide services, complete transactions, maintain records, or protect legal rights.
To make a privacy-related request, contact us using the information provided below.
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Marketing Communications
Where required by applicable law, Rush Logistics will obtain appropriate consent before sending marketing communications.
You may unsubscribe from marketing emails by following the unsubscribe instructions contained in the communication.
For SMS communications, reply STOP to opt out.
Opting out of marketing communications does not necessarily prevent us from sending transactional or service-related communications necessary to provide services you have requested.
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Location and Tracking Information
When reasonably necessary to provide transportation services, Rush Logistics or its service providers may use vehicle, driver, GPS, route, or shipment tracking information.
This information may be used to:
- Monitor shipment progress
- Provide delivery estimates
- Confirm pickup and delivery
- Improve routing and operational efficiency
- Protect shipments and property
- Investigate service issues
- Provide customer support
- Maintain operational records
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Business and Commercial Customers
If you provide Rush Logistics with personal information belonging to employees, customers, recipients, vendors, or other individuals, you represent that you have the appropriate authority or legal basis to provide that information for the requested logistics services.
You are responsible for providing required notices and obtaining required permissions or consents where applicable.
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Changes to This Privacy Policy
Rush Logistics may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.
When we make changes, we will update the “Effective Date” or “Last Updated” date at the top of this policy.
Your continued use of our website or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.
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State-Specific Privacy Rights
Certain states provide residents with additional privacy rights.
Depending on where you live and applicable law, you may have additional rights regarding access, correction, deletion, portability, or certain uses of your personal information.
Rush Logistics will process valid privacy requests in accordance with applicable law.
To exercise applicable privacy rights, contact us using the information below. We may need to verify your identity before processing certain requests.
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Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact Rush Logistics LLC.
Rush Logistics LLC
Address: 4209 Lakeland Drive PMB 144
Email:info@rushlogisticsms.com
For privacy requests, please include “Privacy Request” in the subject line of your email or otherwise identify the nature of your request.
Acknowledgment
By using the Rush Logistics website or services, you acknowledge that you have reviewed this Privacy Policy and understand how Rush Logistics may collect, use, disclose, and protect personal information as described above.